We ensure firms never
miss a call
When you can’t afford to miss an incoming call, our virtual receptionist are here
How a Legal Answering Service Can Increases New Prospective Client
Potential clients can’t hire you unless they can reach you. Answer Our Phone helps manage incoming calls from prospective and existing clients when you can’t. You’ll never have to worry about missing a call again with our legal answering service. Our live virtual receptionist will ensure that every caller feels like you’re always available 24/7 365 days a year.
We recognized law firms have their own unique challenges which is why we tailed our lawyer answering service to meet the needs of legal practices. Our professional agents ensure important and routine calls are handled allowing you to focus on billable hours instead. We’ve created a service designed to meet your needs such as an after-hours answering service, appointment scheduling, message taking, or call filtering. Answer Our Phones deliver all these features at affordable rates with plans customized to fit your needs.
PROFESSIONAL US RECEPTIONISTS
Our team of highly-trained U.S.-based receptionists answers calls for your law office. We guarantee a high level of customer service that exceeds our competitors and your expectations.
24/7 ANSWERING SERVICE
We ensure you never miss a call. You never have to pay extra for overnight, weekend, or holiday service. You won’t get charged an additional fee for reaching you after regular business hours or on weekends.
NO HIDDEN FEES
No additional fees, just 100% transparency. We’re not about charging you for this or that. You know what we’re about: answering calls as quickly and accurately as possible.
NO COMMITMENTS
We believe in you, which means you get to call the shots. No pesky long-term contracts to lock you in, so you can change or cancel your subscription at any time.
DESIGNED FOR LAW Firms
Whatever size of law office, we’ll help you provide professional services for your clients.
FITS ANY BUDGET
With prices starting at an affordable $39.99, our legal answering services are designed handle your incoming calls professionally.
Why do you need an attorney answering service
As your firm grows, so does your call volume. Firms often debate about hiring additional staff as their call volume increases. Hiring more staff comes at a heavy additional cost, but more importantly, it doesn’t solve problems such as holidays or after hours. As a law office, you likely get basic questions that can easily be answered by a virtual receptionist. If you’re a single attorney law practice the more time you spend on the phone answering routine questions means the less time you have for billable hours. Your time is better spent handling cases than answering repetitive questions. Let alone not being available to answer while in court or after hours, on holidays, or on weekends.
The cost savings by hiring legal answering services outweigh having to hire internal staff. Our service requires no paid time off, overtime pay, employee payroll tax, training, or any of the costs associated with hiring in-house staff. Our service helps you create a defined cost structure by providing you with simple pricing without any surprises. Plus we work 24 hours a day every day of the year ensuring you never miss a call.
How Much Does an 24-hour lawyer answering service cost?
Our services are custom-made for any law firm. We offer competitive custom pricing because we believe that every lawyer is unique and has different needs. Our pricing is broken down into four main packages with additional addons, so you don’t overpay for things you don’t need.
When choosing a plan, if you have any questions please feel free to contact us as we’re here to help!
- FEATUREDBasic Message
(Per Call Billing)$39.99
for 30 calls- Price is per call for up to 30 calls
- Operators will answer in the name of your business and collect: the name, phone number, and nature of the call
- Immediate call notification via email or text
- No contract (month to month)
- No setup fees, No holiday fees
- 24/7/365 Live, U.S. based operator
- $7.50/month for a call forwarding number ($12.50/month for a local call forwarding number, or $15 for a toll-free call forwarding number)
- $1.19/per additional call
- High volume basic message
(Per Call Billing)$99.99
for 90 calls- Price is per call, for up to 90 calls
- Operators will answer in the name of your business and collect: the name, phone number, and nature of the call
- Immediate call notification via email or text
- No contract (month to month)
- No setup fees, No holiday fees
- 24/7/365 Live, U.S. based operator
- $7.50/month for a call forwarding number ($12.50/month for a local call forwarding number, or $15 for a toll-free call forwarding number)
- $1.19/per additional call
- 5 starAdvanced Message
(Per Minute Billing)$56.99
for 35 minutes- Price is per minute for up to 35 minutes
- Operators will answer in the name of your business and collect: the name, phone number, and nature of the call
- Immediate call notification via email or text
- No contract (month to month)
- No holiday fees
- 24/7/365 Live, U.S. based operator
- Answer calls with your own script
- Transfer calls to you, letting you know who is calling and why
- Route calls to the appropriate person(s) following your script
- Schedule appointments after logging into your calendar
- $20 one time setup fee for simple script, $35 one time setup fee for more complex scripts
- $7.50/month for a call forwarding number ($12.50/month for a local call forwarding number, or $15 for a toll-free call forwarding number)
- $1.37/per additional minute (billing in 1-second increments!)
- High Volume Advanced Message
(Per Minute Billing)$110.99
for 90 minutes- Price is per minute for up to 90 minutes
- Operators will answer in the name of your business and collect: the name, phone number, and nature of the call
- Immediate call notification via email or text
- No contract (month to month)
- No holiday fees
- 24/7/365 Live, U.S. based operator
- Answer calls with your own script
- Transfer calls to you, letting you know who is calling and why
- Route calls to the appropriate person(s) following your script
- Schedule appointments after logging into your calendar
- $20 one time setup fee for simple script, $35 one time setup fee for more complex scripts
- $7.50/month for a call forwarding number ($12.50/month for a local call forwarding number, or $15 for a toll-free call forwarding number)
- $1.37/per additional minute (billing in 1-second increments!)
All Plans Come With These Feature
- Personally answer all of your missed calls
- Service is available 24 hours a day, 7 days a week, 365 days a year, with no additional charges for holidays.
- Message alerts notifications through text, email, or call transfer within seconds.
- Send a daily summary of all messages received
- Answer your calls in a friendly, timely, and professional manner
- No setup fees. Affordable monthly payment with no hidden charges.
- “Advanced Message Taking” plans also allow call transfer and appointment scheduling.
Common Questions
Is there a setup fee?
No, there is no setup fee for your account. We do have a small setup fee for some features such as complex scripts or script changes. See those features for more details.
What if I go over my plans minutes and calls?
If you exceed your monthly allowance, our pricing plans provides transparent pricing on additional usage. Our basic plan charges per call ($1.09) and the advance plan charges per ( $1.27) minutes.
How long does it take to setup a phone answering service?
Within 24 business hours, you should receive a call forwarding number via text or email (depending on your choice of communication). You know that your account is officially activated once you receive your call forwarding number.
Do you have any cancellation fees?
No, we do not have any cancellation fees associated with our service plans. You are always welcome to cancel your plan at any time should you choose to do so.
Does it cost more for a 24/7 Answering Service?
No, all of our plans include 24/7 call support either via our answering or virtual receptionist services.
Can you add appointments to my calendar?
Yes, we can add appointments to your calendar of choice.
What’s Advanced message taking?
Our Advanced Message Taking plan allows appointment setting on your calendar and live call transfer. With live call transfer, the operator will put the caller on hold and attempt to call you or your associates. If you are available and wish to take the call, it will be transferred. If you are not available, then the operator returns to the caller and takes a message.
Do you have any contract commitment?
No, we do not require any long term or short term contract when you sign up for our services. Our plans are month by month, so you can cancel at any time.
Can I change my plan at anytime?
Yes, if the plan you’ve chosen no longer meets your needs, you can always change it at any time. Please note there is no fee associated with changing plans.
Do you have an additional fee for holidays?
No, we don’t charge a holiday fee. Our service plans include both holidays and weekend coverage.
How Often will I be billed?
Your monthly billing cycle begins on the day your account is activated and will bill again on the same date the following month.
How Does It Work?
Depending on your requirements and the package you select our service at its core works like this.
Someone Calls You
We handle your call
We instantly send
you a message
Why Pick Answer Our Phone to help eliminate hang-ups and increases customer retention
Answer Our Phone offers a range of services that help law firms grow their business and build customer loyalty. At Answer Our Phone, we provide virtual receptionists capable of a wide range of services from calling handling, scheduling, lead intake, message taking, and more. A lot of businesses are losing 20% of their potential customers because they can’t answer calls every time.
Answer Our Phone is the premier legal and law firm answering service and virtual receptionist, specializing in law firms, medical practices, and small businesses. Our virtual receptionists accept calls on your behalf unburdening staff and improving customer service.
A Lawyer Answering Service Is the Solution to Your Problem, Here’s Why…
An answering service allows you to focus on your main responsibilities rather than handling customer inquiries yourself. It also provides consistency in customer care, whether your law firm needs to hire extra staff during peak periods or if an employee goes on vacation. If a call comes in during off-hours or holidays, our agents can handle it without issue. If an important call from an existing client we’ll forward it right to you per your instructions. All while filtering out repetitive questions and helping you intake new clients by taking a message and forwarding it to you.
Connect With a Real, Live Person Anytime – All Day, Every Day
With our legal answering service, your clients will always be able to connect with a real professional agent. We know how important it is for you to demonstrate to your clients that they’re the first priority, and a legal answering service is a perfect way to achieve this goal.
We’ll always be available whenever they need us all day, every day. We’ll immediately notify you of the message via text, email, or call transfer when they call in. Our virtual receptionist can help you manage your customer inquiries and answer basic questions about your services so that you can focus on what really matters: your business.
Think about it-customers are 69% more likely to buy from you if they know that you have good customer service. They would become repeat customers 93% of the time if they had a positive experience with you. Investing in new customers can expand your demographics, and taking care of the customers you already have will make your business successful in the long run why not do both?
Never Miss an Opportunity With Our 24/7
Law practices run by single attorneys can be hard to manage as a legal professional you’ll need to split your time up between administrative tasks and billable hours. It’s hard to be near the phone all day when you’re focused on a case or in court. Our receptionist decreases call abandonment by being capable of handling calls in unexpected and hectic times. We help lawyers do this while keeping costs low. Meanwhile increasing your customer experience and productivity.
At Answer Our Phone, we want to help you grow your business. Our call answering service can handle any unexpected increase in calls or staff shortage, which means that your clients will be taken care of no matter what. We work with various legal firms, from small practices to large firms. And since our US-based agents are available all the time, you can focus on other work and rest easy knowing that your clients won’t be passed around from agent to agent or put on hold for long periods.
No Hidden Fees, Flat Rate Pricing, For One Low Monthly Price
For an affordable monthly price, we’ll handle your incoming calls in any way you need. We’ve got you covered with our comprehensive packages, whether you want to take calls in-house or have us do it for you. Dozens of convenient payment options – and no contracts!
Improve Customer Service and Retention
Worried about losing customers because you’re constantly busy? You should be. When your customers can’t reach you, they’ll find someone else available for their convenience-and that someone could very well be your competition. You need an answering service that puts you first.
A phone answering service can increase your business. Here’s how.
Answer Our Phone works from the cloud, so it doesn’t matter where you are-you’re connected to your virtual receptionists at all times. This allows you to provide your clients with better customer service while saving money on personnel costs. You’re in Control You can choose the features that best suit your business needs and only pay for those services you use-saving you money in the long run. Increase Your Profit by Doing Less How do we do it? By taking calls from clients, scheduling appointments with them, taking payments over the phone, and handling other general customer service needs. You’ll spend less time on the phone and more time working productively and that means more money in your bank account!
