Answering Service Contractors Can Trust
As a contractor, it is extremely important for clients and potential clients to be able to reach out at all times. We understand that your time is valuable, and that is why we offer a 24/7 contractor answering service. Contractor days are busy with service calls, quote requests, and traveling from job site to job site. It’s difficult to drop everything when you get a call. That’s where we come in. We can help you manage your calls and schedule, so you can focus on your work.
That’s why we’ve designed a service for contractors rather than plumbers, electricians, roofing contractors, or HVAC
s. We’ve been helping contractors for more than 15 years, so we understand your needs. You need to devote time to your business, not to answering phones. We can take calls when you’re not available and communicate in a professional way to your customers. We have professionals who understand the languages you speak and can communicate with your clients in their own language. Our 100% US-based native speakers are ready to service your client’s needs.
It’s something that not every contracting service thinks of doing, but it will certainly set you apart from the competition. If a customer calls and cannot get through your line, they will likely hang up and find the next available contracting service that can take care of their specific needs. When you have an answering service that can answer your calls 24/7, you don’t need to worry about unanswered calls.
Benefits of An Answering Service for Contractors
As you scale your business, your customer service needs to scale with you. That means hiring more staff and paying more salaries and benefits. As a contractor, you likely have to manage a lot of things at once. Making hiring more staff an even more stressful process. A contractor answering service can provide you with 24/7 support, answer calls when you don’t have time to, and collect feedback from customers to help improve your business. In return, you get a more professional image and the time to grow your business.
Lower Operational Cost
As you scale, your cost per month increases which sounds like a good problem. However, you often need to increase staff before it becomes an issue making it hard to predict monthly expenses. With our answering service, we can scale as your business grows. You’ll have a transparent understanding of our monthly costs, so you can budget accordingly. Making signing up a no-brainer.
Increase customer trust
A professional answering service makes a positive first impression on customers. You’ll be able to focus on growing your business, instead of worrying about calls going to voicemail. From experience, we all know that the easier you make it for your clients to reach you, the more they know they can rely on you.
Get More Business Leads
A customer can’t hire you if they can’t reach you. Even though you’re not paying full-time in-house staff to handle all your customer support. Our answering service can make any contractor look like they have a team of support staff waiting to best serve customers. When a potential customer can’t reach you, they’re not waiting to hear back from you. They’re calling the next contractor on their list, whoever replies to the first likely wins the job. That means if your calls are going unanswered, you’re likely bleeding sales.
How Much Does An Phone Answering Service Cost For Contractors?
Contractors are always surprised by how affordable our contractor answering service is. Our plans are designed to be customized to your specific needs, starting at $45. Many services offer a lot of features, but the reality is that you’ll likely only use a fraction of them. However, you’ll still pay for them, but not with Answer Our Phones.
Why Should You Use An Answering Service for Contractors?
Rather your plumber, electrician, roofing contractor, or HVAC answering service is the right choice to help you lower your cost while improving your customer service. Not many services can lower costs while at the same time improving your business. However, an answering service is likely the only one. An answering service can help you grow your business by enabling you to focus on your core business while ensuring that your clients receive the best customer service available. An answering service for contractors can ensure that your clients will reach a live person, whenever they call. The 24/7 coverage ensures that no call will go unanswered. Even if you’re out of town on a job, your clients will be able to get the assistance they need
Most contractors don’t work on holidays, but that doesn’t mean customers won’t call you. Plumbers likely know this best, an answering service for plumbers is likely busy during the holidays. Not just for plumbers, but all types of contractors. While you might not be making service calls, you can still be closing deals even on the holidays with our contractor answering service.
When you’re done for the day, calls have issues around the clock. Our service provides you with an after-hours answering service
that can handle all your after-hours calls. Some contractors rather have in-house staff which is great, but if you need some help after your staff goes home our service can be used in combination. Helping your team in a supplemental support role during weekends, holidays, after hours, or peak call volume.
When managing customer service in-house, the number of calls received will dictate how many people need to be hired, which will in turn increase your monthly salary expense. Not with Answer Our Phone, we provide clear and transparent pricing, so you can better manage your expense. Meaning if your package covers the number of calls you’re getting, you pay one monthly price. If it extends, all you need to do is upgrade your package to cover your call volume.
We often get questions like, “My business is still growing, and I have a low call count. Can you still help me?” the answer is yes! We help a wide range of customers some with more call volume than others. That being said, we help both of these types of customers ensure they stay on budget.
Will the receptionists know how to answer contractor-focused questions? Yes, we’ve been in business for 15 plus years and understand very well what a contractor needs.
Why Answer Our Phone
Answer Our Phone has a host of operators standing by who will answer every call that you receive if you yourself cannot make it to the phone. What’s great with Answer Our Phone is that we answer in just three rings or less! This is true whether you’re experiencing call overload, taking a break, or not working (weekends, after hours, etc.). Answer Our Phone’s answering services can reduce downtime and prevents customer impatience.
All of our US-based operators are waiting by the phone 24/7. This means that even if you have an emergency contracting service, we can take your calls during the wee hours of the morning in order to ensure that your customers are always happy.
You get all of these great services and advantages at only $45 a month, an incredible price for a service that is necessary for your business’s success!
After all, you could have the best marketing strategies in the world, but if nobody can get a hold of you through calls, then you will not make any sales or get any new jobs. So don’t wait for another missed call to consider the advantages of using Answer Our Phone’s services for your business!