Never miss a business call again with our answering service
Stay Professional. Stay Available. Without Hiring Staff.
Answer Every Opportunity
Running a small business means juggling countless responsibilities – managing customers, chasing invoices, keeping up with admin, delivering great service, and finding time to grow. But when the phone rings, you can’t always drop everything to answer. Missed calls can mean missed sales, frustrated customers, and lost opportunities. That’s why having a reliable answering service for small business is so valuable.
At Answer Our Phone, we provide a live business answering service that makes your company sound professional and approachable around the clock. Whether it’s during peak hours, after hours, or over the weekend, we ensure every caller is greeted by a friendly voice, messages are captured accurately, and urgent calls are forwarded to you or your team. Our virtual answering service for small business helps you stay responsive, win more leads, and build stronger customer relationships – all without the cost of hiring a full-time receptionist.
PROFESSIONAL US RECEPTIONISTS
Our 100% US-based virtual receptionists are ready to answer your calls with professionalism and care. We never use overseas call centres – every call is handled by a trained agent who understands your customers and your business.
AFTER HOURS ANSWERING SERVICE
Never worry about a missed call — no matter the time, day, or holiday. Our after hours answering service for small business runs 24/7, 365 days a year, so your customers can always reach a real person.
NO HIDDEN FEES
Our business answering service comes with crystal-clear, transparent pricing on all plans, so you always know exactly what you’re paying for. No hidden fees, no surprises
NO COMMITMENTS
Our call answering service for small business comes with no long-term contracts, so you can cancel anytime if your needs change. Stay because you love the service, not because you’re tied down by a contract.
DESIGNED FOR Small Businesses
Our business phone answering service is designed around your unique needs and tailored to match your brand voice. We greet your callers in a way that feels natural to your business and communicate in a language your customers understand, creating a seamless experience every time they call.
FITS ANY BUDGET
With prices starting at just $68.95, our cheap answering service for small business gives you professional support without the high overheads of a full-time receptionist.
After Hours & 24/7 Coverage
Business doesn’t stop just because the clock hits 5 PM, and neither do we. Our after hours answering service for small business ensures your customers can always reach a real person, whether it’s late at night, over the weekend, or on a public holiday. Every call is answered promptly, messages are captured accurately, and urgent calls can be forwarded directly to you or your on-call team.
This 24/7 availability means no more missed opportunities, lost bookings, or frustrated customers who can’t get through outside of office hours. You’ll never have to worry about hiring overnight staff or paying overtime, we keep your business open and responsive around the clock, so you can focus on delivering great service while we take care of your calls.
A Better Way to Handle Calls
Every missed call could mean a missed sale, lost booking, or even a long-term client who chooses a competitor instead. That’s why our business phone answering service is designed to make sure someone is always available to represent your brand, politely, professionally, and reliably, no matter the time of day.
We act as your virtual answering service for small business, becoming your remote front desk. Our team answers in your business name, captures every important detail, and makes sure your callers feel valued from the very first “hello.” The result? Happier customers, fewer missed opportunities, and more time for you to focus on running and growing your business.
What’s Included in Our Small Business Answering Service?
We’ve built our service with small business owners in mind, giving you everything you need and nothing you don’t.
Here’s what makes our answering service for small business stand out:
Our live call answering service is handled entirely by real people, no robots, no overseas call centres, just friendly, US-based receptionists who deliver a personal, professional experience. We answer every call in your business name, follow your exact instructions, and even manage your calendar with appointment scheduling. Instant message delivery via SMS, email, or both keeps you updated in real time, so you never miss critical information.
Our team is available 24/7, 365 days a year, including after hours, weekends, and holidays. We also offer overflow call handling during busy periods to make sure no call slips through the cracks. With scalable packages and flexible pricing that grow with your business, and no long-term contracts, you stay because of the value we provide, not because you’re locked in.
Whether you need support full-time, part-time, or just after hours, we have a business phone answering service plan that’s designed to fit your needs and budget.
- Advanced Message
(Per Minute Billing)$68.95
for 35 minutes- Price is per minute for up to 35 minutes
- Operators will answer in the name of your business and collect: the name, phone number, and nature of the call
- Immediate call notification via email or text
- No contract (month to month)
- No holiday fees
- 24/7/365 Live, U.S. based operator
- Answer calls with your own script
- Transfer calls to you, letting you know who is calling and why
- Route calls to the appropriate person(s) following your script
- Schedule appointments after logging into your calendar
- $7.50/month for a call forwarding number ($12.50/month for a local call forwarding number, or $15 for a toll-free call forwarding number)
- $1.75/per additional minute (billing in 1-second increments!)
- High Volume Advanced Message
(Per Minute Billing)$129.95
for 90 minutes- Price is per minute for up to 90 minutes
- Operators will answer in the name of your business and collect: the name, phone number, and nature of the call
- Immediate call notification via email or text
- No contract (month to month)
- No holiday fees
- 24/7/365 Live, U.S. based operator
- Answer calls with your own script
- Transfer calls to you, letting you know who is calling and why
- Route calls to the appropriate person(s) following your script
- Schedule appointments after logging into your calendar
- $7.50/month for a call forwarding number ($12.50/month for a local call forwarding number, or $15 for a toll-free call forwarding number)
- $1.75/per additional minute (billing in 1-second increments!)
- FEATURED250-minute plan
(Per Minute Billing)$350.45
for 250 minutes- 250 receptionist minutes per month
- Operators will answer in the name of your business and collect: the name, phone number, and nature of the call
- Immediate call notification via email or text
- No contract (month to month)
- No holiday fees
- 24/7/365 Live, U.S. based operator
- Answer calls with your own script
- Transfer calls to you, letting you know who is calling and why
- Route calls to the appropriate person(s) following your script
- Schedule appointments after logging into your calendar
- $7.50/month for a call forwarding number ($12.50/month for a local call forwarding number, or $15 for a toll-free call forwarding number)
- $1.70/per additional minute (billing in 1-second increments!)
Plans come with these features
- Send a daily summary of all messages received
- Answer your calls politely and in a timely manner
- No setup costs or monthly hidden fees.
- “Advanced Messaging Plans” allow calls to easily transfer and you can also plan business meetings better.
- Personally answer all of your missed calls
- Service is always available when you need it, around the clock and with no additional fees for holidays and weekends.
- Message alerts notifications through email, calls or text delivered within seconds.
Common Questions
Is there a setup fee?
No, there is no setup fee for your account, unless there are complex scripting or semantic search requests. In that case, some charges may apply.
What if I go over my plans minutes and calls?
If you exceed your monthly allowance, our pricing plans provides transparent pricing on additional usage. Our basic plan charges per minute ($1.09) and the advance plan charges per ( $1.27) minutes.
How long does it take to setup a phone answering service?
Within 24 business hours, you should receive a call forwarding number via text or email (depending on your choice of communication). You know that your account is officially activated once you receive your call forwarding number.
Do you have any cancellation fees?
No, we do not have any cancellation fees associated with our service plans. You are always welcome to cancel your plan at any time should you choose to do so.
Does it cost more for a 24/7 Answering Service?
No, all of our plans include 24/7 call support either via our answering or virtual receptionist services.
Can you add appointments to my calendar?
Yes, we can add appointments to your calendar of choice.
What’s Advanced message taking?
Our Advanced Message Taking plan allows appointment setting on your calendar and live call transfer. With live call transfer, the operator will put the caller on hold and attempt to call you or your associates. If you are available and wish to take the call, it will be transferred. If you are not available, then the operator returns to the caller and takes a message.
Do you have any contract commitment?
No, we do not require any long term or short term contract when you sign up for our services. Our plans are month by month, so you can cancel at any time.
Can I change my plan at anytime?
Yes, if the plan you’ve chosen no longer meets your needs, you can always change it at any time. Please note there is no fee associated with changing plans.
Do you have an additional fee for holidays?
No, we don’t charge a holiday fee. Our service plans include both holidays and weekend coverage.
How Often will I be billed?
Your monthly billing cycle begins on the day your account is activated and will bill again on the same date the following month.
Who We Help
Our answering service for small business is designed for busy professionals who can’t always be by the phone. Whether you’re a tradesperson working on-site, a therapist or coach with back-to-back appointments, a freelancer or consultant juggling multiple clients, an e-commerce store owner managing customer service, or a legal, property, or financial professional who needs reliable support, we’ve got you covered. From one-person operations to growing teams, we help small businesses make a big impression and never miss an important call.
Save Time. Gain Confidence. Grow Faster.
Your time is best spent focusing on what you do best, not constantly answering the phone. With our business phone answering service, you remain available to your customers without the interruptions. Every caller is treated with care, every lead is captured, and every message is delivered promptly.
Letting go of the phone doesn’t mean losing control. You’ll still receive every message, every update, and every detail, just without the stress of always having to pick up. This allows you to reclaim your focus, improve productivity, and grow your business with confidence.
Why Small Business Owners Choose Us
Small business owners choose us because they don’t want to risk missed opportunities or lost revenue. Our service ensures you never miss a call, helps you project a professional image without hiring additional staff, and reduces interruptions so you can stay focused on running your business. Every caller enjoys a consistent, positive experience, and our trusted US-based team becomes an extension of your own business. We’re not just answering calls — we’re building trust and strengthening your customer relationships.
Start in Minutes. Stay for the Results.
Getting started is quick and straightforward. We’ll set up your call flow, customise your scripts, and configure your preferences so your small business answering service feels seamless from the very first ring. With Answer Our Phone, you can protect your time, capture every opportunity, and keep your business looking its best — no matter how busy things get.
Frequently Asked Questions
Why Every Small Business Needs an Answering Service
Running a business means you can’t always be by the phone, but every missed call could mean lost revenue, frustrated customers, or a missed opportunity to grow. A call answering service for small business ensures that every caller reaches a friendly, professional voice who can take messages, forward urgent calls, and provide basic information on your behalf.
How an Answering Service Helps Small Businesses Look Bigger
First impressions matter, and when every call is answered quickly and professionally, your business feels larger and more established to your customers. With our 24/7 business answering service, your callers are greeted by a friendly, knowledgeable receptionist who sounds like part of your team.
What’s the Best Answering Service for Small Businesses?
The best answering service for small business is one that combines flexibility, affordability, and professional call handling, exactly what we offer at Answer Our Phone. The ideal solution should provide plans that scale with your business so you only pay for what you need, have friendly US-based live agents who answer in your business name, and offer 24/7 coverage, including after hours, weekends, and holidays.
Can a Small Business Afford a Professional Answering Service?
Yes, our answering service for small business is built to be budget-friendly. Plans start from under $68.95 per month, making it far more affordable than hiring a full-time receptionist. You get 24/7 professional call handling, customised greetings, and message delivery at a price that fits your business.
Comparing In-House Reception vs. Answering Services for Small Teams
Hiring an in-house receptionist can be expensive — salaries, benefits, and training costs add up quickly, and they can only answer calls during office hours. By contrast, a business answering service for small business is affordable, scalable, and available 24/7. You get professional call handling, customised greetings, and overflow support without the overheads of a full-time employee.
