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Customers are tired of listening to automated messages to try and get the answers that they need. Voicemail messages have simply become too common, and they are not usually very helpful to the [...]

One of the most important things to do when starting your own business is to stay as organized as possible. This can be difficult to do at first, but by using the following 10 simple tips, you [...]

In today’s competitive market, providing good customer service is more important than ever for  businesses services that want to survive. The global marketplace has made it possible for [...]

You have the dream, but in the dream you always have enough cash to make it seem easy. In the waking world you need money to make things happen when you are starting up a new business. You may be [...]

The challenges facing small businesses today are perhaps more difficult than they’ve ever been. Globalization and the emergence of mega corporations transform the size and shape of markets. [...]

Businesses today have many options available when choosing an answering service. Why does it make sense to choose Flat Answering Service’s US-based service rather than an overseas one? [...]

Maybe it’s an idea that’s been germinating in the back of your mind for years. Or, perhaps it hits you like a bolt from the blue, this idea that you want to be your own boss. [...]

Could any of the following phrases apply to you when you’re working: -You feel emotionally exhausted or depleted-You feel cynical or detached from the people around you-You feel like [...]

Do you find yourself wishing that you had 27 hours a day to get stuff done? It’s a frustrating feeling, but it’s also one that you can change. When you improve your time management [...]

Reams of paper and barrels of ink have been spilled extolling tips on how to set goals. Many people have even committed the SMART acronym to memory and for good reason. The idea that goals should [...]